Italveneta Didattica’s Playgrounds: After-Sales Support for a Long-lasting Children's Playtime

29-11-2023

Children's playgrounds have always been prone to damage and wear over time, and at Italveneta Didattica, we understand this well. However, for our playgrounds, this typically occurs after many years, ranging from 10 to 20 years. That's why our service for selling playgrounds, especially Cubic Toy and Wagon Toy, doesn't end with the product delivery. Discover the product features and what sets us apart from the competition.

Replacement of damaged parts for Playground games.

Outdoor playgrounds for children are exposed to weather conditions, damage caused by wear and tear, or the child's own exuberance. Therefore, these creations might require the replacement of individual parts over time. Italveneta has decided to offer customers something extra, something that no one else in the market guarantees today. However, we want to clarify that our children's products have a guaranteed lifespan of 10-20 years, and only after this extended period can parts become damaged.

What do we offer the customer at that point?

The ability to replace individual parts of the playground even after years. This after-sales service has been appreciated by customers, and those who compare the proposal with the competition see that it is something extra not found in cheap and imported item providers. The result? The children's game lasts longer and is sustainable. Moreover, being modular and expandable systems, it provides a playful and educational proposition that evolves with children's growth, allowing for expansions and adaptations of the basic offering over time. Thanks to the customer support we offer, the game grows and evolves over time to always be child-friendly and environment-friendly.

An overview of our playgrounds.

Our PLAY TIME line includes:

CUBIC TOY: A modular system for building miniature cities and scenarios. From the infinite variety of pieces, all different in shape and color, houses, bridges, and other elements emerge, limited only by imagination. Like all our games, Cubic Toy is made of very sturdy plastic resistant to UV rays and weather conditions, making it suitable for both indoor and outdoor use (play areas, schools, gyms, and pools). Each of our children's creations undergoes safety checks involving accessibility, installation, and maintenance.

WAGON TOY: This is also a modular game made up of robust and colorful elements that resist weather conditions. The locking system preventing module opening and the secure interlocking support base make it suitable for every surface, ensuring the child's safety during the created course. Each module is designed to create well-lit paths and tunnels with side windows, and a medium-sized structure with 5 wagons supports up to 250kg of weight, i.e., 10 children. In this case too, the wagons can be used to create different games for indoor and outdoor play areas to delight the little ones. Solidity means safety, and if something breaks, we take care of it.

Suppliers offering children's games know that the safety of the little ones is at the forefront of the interests of teachers, educators, and animators. That's why, at Italveneta, we have always created solid and safe children's games that withstand the most exuberant play and adverse weather conditions.

 And if something breaks or gets damaged?

As mentioned, Italveneta Didattica's assistance service allows for the replacement of any damaged parts even after years, unlike any other manufacturer of playgrounds. If you're interested in learning more, contact us for more information. We'll be at your disposal!